Privacy Policy
How we collect, use, store, and protect your personal information
Last Updated: January 2026
Data Protection Compliance
This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our job platform ("the Platform"). We are committed to safeguarding the privacy and security of all users, including job seekers, employers, and visitors.
By using the Platform, you agree to the practices described in this Privacy Policy in accordance with the Ghana Data Protection Act, 2012 (Act 843).
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and the rights you have regarding your data.
This policy applies to:
- Job seekers
- Employers and recruiters
- Visitors to our website
- Users of any related services, tools, or applications
2. Information We Collect
2.1 Personal Information Provided by Users
When you create an account, apply for a job, or use our services, we may collect:
- Full name
- Email address
- Phone number
- Location or address
- CV/resume content
- Date of birth (optional)
- Employment history
- Skills, qualifications, and certifications
- Profile picture (optional)
2.2 Employer and Company Information
For employers, we may collect:
- Company name
- Business address
- Contact person's name
- Contact email and phone number
- Job descriptions and postings
2.3 Automatically Collected Information
When you access the Platform, we automatically collect:
| Information Type | Examples |
|---|---|
| Device Information | Desktop, mobile, browser type |
| Technical Information | IP address, operating system |
| Usage Data | Pages viewed and time spent on the Platform |
| Activity Logs | Login times and activity logs |
| Cookies and Tracking | Cookies and tracking data |
2.4 Payment Information
For users who choose premium services:
- We collect payment confirmations and transaction IDs
- All payments are processed by secure third-party providers
- We do not store or process credit/debit card details
5. Sharing of Information
5.1 With Employers
When you apply for a job or create a public profile, your information may be shared with employers, including:
- Name
- Contact details
- Resume/CV
- Skills and experience
5.2 With Service Providers
We may share limited data with trusted third parties such as:
- Payment processors
- Cloud hosting providers
- Analytics partners
These partners are obligated to protect your information and may not use it for any other purpose.
5.3 Legal Disclosures
We may disclose your data:
- To comply with court orders, laws, or regulations
- To prevent illegal activity, fraud, or security threats
- When required by law enforcement or government agencies
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze platform usage
- Enhance security
You may disable cookies through your browser settings, but this may affect your experience on the Platform.
7. Data Retention
We retain your personal information only for as long as necessary to:
| Purpose | Retention Period |
|---|---|
| Provide our services | While account is active + 2 years |
| Comply with legal obligations | As required by law (typically 7 years) |
| Resolve disputes | Until dispute resolution + 2 years |
| Enforce agreements | Duration of agreement + 5 years |
You may request deletion of your account and data at any time (see Section 9).
8. Data Protection & Security
We implement strong technical and organizational measures to protect data, including:
- Encryption
- Secure servers and firewalls
- Access controls
- Regular security audits
Important: No online platform is 100% secure. Users are encouraged to keep their passwords confidential and use strong, unique passwords.
9. Your Rights (Under Act 843)
You have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Request deletion of your data
- Withdraw consent at any time
- Object to certain processing activities
- Restrict processing in certain circumstances
- Lodge a complaint with the Data Protection Commission
To exercise your rights, contact us at the details provided in Section 14.
10. International Data Transfers
Some data may be stored or processed in secure servers outside Ghana.
Where this occurs, we ensure your information is protected in accordance with Act 843 and international data protection standards.
11. Children's Privacy
The Platform is not intended for individuals under the age of 18.
If we discover that a minor has provided us with personal data, we will delete it immediately.
12. Third-Party Links
Our Platform may contain links to third-party websites.
Important: We are not responsible for the privacy practices of those websites, and users are encouraged to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Platform after changes means you accept the updated policy.
14. Contact Information
If you have questions or want to exercise your data rights, contact us:
- Email: info@jobassistgh.com
- Phone: +233 (0) 59-477-2550
- Address: Osu, Accra, Ghana
- Data Protection Officer: Available upon request
3. How We Use Your Information
We use your information to:
- Create and manage your user account
- Process job applications
- Connect job seekers with employers
- Provide employers with access to candidate profiles
- Enable premium application features
- Improve user experience and platform performance
- Send notifications and job alerts
- Ensure compliance with legal and regulatory requirements
- Detect and prevent fraud, abuse, or security issues
4. Legal Basis for Processing
Under the Ghana Data Protection Act, we process personal data based on:
| Legal Basis | Description |
|---|---|
| Your Consent | When you explicitly agree to data processing |
| Contract | To fulfill our agreement with you (e.g., job application or employer service) |
| Legitimate Interests | Our legitimate business interests that don't override your rights |
| Legal Obligations | To comply with applicable laws and regulations |
5. Sharing of Information
5.1 With Employers
When you apply for a job or create a public profile, your information may be shared with employers, including:
- Name
- Contact details
- Resume/CV
- Skills and experience
5.2 With Service Providers
We may share limited data with trusted third parties such as:
- Payment processors
- Cloud hosting providers
- Analytics partners
These partners are obligated to protect your information and may not use it for any other purpose.
5.3 Legal Disclosures
We may disclose your data:
- To comply with court orders, laws, or regulations
- To prevent illegal activity, fraud, or security threats
- When required by law enforcement or government agencies
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze platform usage
- Enhance security
You may disable cookies through your browser settings, but this may affect your experience on the Platform.
7. Data Retention
We retain your personal information only for as long as necessary to:
| Purpose | Retention Period |
|---|---|
| Provide our services | While account is active + 2 years |
| Comply with legal obligations | As required by law (typically 7 years) |
| Resolve disputes | Until dispute resolution + 2 years |
| Enforce agreements | Duration of agreement + 5 years |
You may request deletion of your account and data at any time (see Section 9).
8. Data Protection & Security
We implement strong technical and organizational measures to protect data, including:
- Encryption
- Secure servers and firewalls
- Access controls
- Regular security audits
Important: No online platform is 100% secure. Users are encouraged to keep their passwords confidential and use strong, unique passwords.
9. Your Rights (Under Act 843)
You have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Request deletion of your data
- Withdraw consent at any time
- Object to certain processing activities
- Restrict processing in certain circumstances
- Lodge a complaint with the Data Protection Commission
To exercise your rights, contact us at the details provided in Section 14.
10. International Data Transfers
Some data may be stored or processed in secure servers outside Ghana.
Where this occurs, we ensure your information is protected in accordance with Act 843 and international data protection standards.
11. Children's Privacy
The Platform is not intended for individuals under the age of 18.
If we discover that a minor has provided us with personal data, we will delete it immediately.
12. Third-Party Links
Our Platform may contain links to third-party websites.
Important: We are not responsible for the privacy practices of those websites, and users are encouraged to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Platform after changes means you accept the updated policy.
14. Contact Information
If you have questions or want to exercise your data rights, contact us:
- Email: info@jobassistgh.com
- Phone: +233 (0) 59-477-2550
- Address: Osu, Accra, Ghana
- Data Protection Officer: Available upon request