Terms and Conditions
Please read these terms carefully before using our services
Effective Date: January 2026
Important Legal Notice
This Platform operates in compliance with Ghanaian laws including the Labour Act, 2003 (Act 651), Data Protection Act, 2012 (Act 843), and Electronic Transactions Act, 2008 (Act 772). All fees represent optional service enhancements, not mandatory employment access fees.
1. Introduction
Welcome to JobAssist Ghana ("Platform", "we", "us", "our"). These Terms and Conditions govern your use of our job search and recruitment platform.
By accessing or using our Platform, you agree to be bound by these Terms. If you disagree with any part, you may not access our services.
2. Service Model
2.1 Two-Tier Application System
We operate a dual-approach system to ensure legal compliance while providing enhanced services:
Free Applications
All candidates can apply to jobs without any payment requirement:
- Basic application submission
- Standard placement in applicant pool
- Equal consideration by employers
- Full Labour Act compliance
Premium Verified Applications (GHS 50)
Optional enhanced services for serious applicants:
- Quality Verification Badge: Employers see you're a verified serious applicant
- Priority Placement: Your application moves to the top of employer review lists
- Enhanced Visibility: Highlighted in applicant listings
- Human Review: Manual verification of application completeness
This GHS 50 fee is for premium verification services only, not job access.
2. Service Model
2.1 Two-Tier Application System
We operate a dual-approach system to ensure legal compliance while providing enhanced services:
Free Applications
All candidates can apply to jobs without any payment requirement:
- Basic application submission
- Standard placement in applicant pool
- Equal consideration by employers
- Full Labour Act compliance
Premium Verified Applications (GHS 50)
Optional enhanced services for serious applicants:
- Quality Verification Badge: Employers see you're a verified serious applicant
- Priority Placement: Your application moves to the top of employer review lists
- Enhanced Visibility: Highlighted in applicant listings
- Human Review: Manual verification of application completeness
This GHS 50 fee is for premium verification services only, not job access.
3. Candidate Services
3.1 Free Access Guarantee
In compliance with Labour Act Section 74, all candidates can:
- Create accounts and profiles free of charge
- Browse and search all job listings
- Submit applications to any job posting
- Receive basic job recommendations
3.2 Premium Services
Optional paid services to enhance your job search:
Application Boosting
- Professional Boost (GHS 120): 30-day priority placement
- Enterprise Boost (GHS 200): 90-day maximum visibility
4. Employer Services
4.1 Job Posting
Employers pay GHS 100 per job listing, which remains active until manually removed.
4.2 Candidate Access
Employers pay GHS 25 per candidate profile unlock to view full contact details.
5. Payment & Refunds
5.1 Payment Processing
All payments are securely processed through Paystack Ghana in compliance with Bank of Ghana regulations.
5.2 Refund Policy
Refunds are available for:
- Technical failures preventing service delivery
- Duplicate or erroneous payments
- Services not rendered as described
- Failed transactions per Electronic Transactions Act
Refund requests must be submitted within 14 days with supporting evidence.
6. Data Protection
6.1 Compliance
We fully comply with Data Protection Act, 2012 (Act 843) requirements.
6.2 Your Rights
You have the right to access, correct, and request deletion of your personal data.
7. Legal Compliance
7.1 Labour Act Adherence
Our model operates within Labour Act boundaries:
- Free job application access for all candidates
- Premium fees for optional enhanced services only
- No employment placement fees charged to candidates
7.2 Governing Law
These Terms are governed by Ghanaian law. Disputes shall be resolved in Ghanaian courts.
8. Contact Information
Job Assist Ghana
Email: info@jobassistgh.com
Phone: +233 (0) 59-477-2550
Address: Osu, Accra, Ghana
For legal inquiries: legal@jobassistgh.com
3. Candidate Services
3.1 Free Access Guarantee
In compliance with Labour Act Section 74, all candidates can:
- Create accounts and profiles free of charge
- Browse and search all job listings
- Submit applications to any job posting
- Receive basic job recommendations
3.2 Premium Services
Optional paid services to enhance your job search:
Application Boosting
- Professional Boost (GHS 120): 30-day priority placement
- Enterprise Boost (GHS 200): 90-day maximum visibility
4. Employer Services
4.1 Job Posting
Employers pay GHS 100 per job listing, which remains active until manually removed.
4.2 Candidate Access
Employers pay GHS 25 per candidate profile unlock to view full contact details.
5. Payment & Refunds
5.1 Payment Processing
All payments are securely processed through Paystack Ghana in compliance with Bank of Ghana regulations.
5.2 Refund Policy
Refunds are available for:
- Technical failures preventing service delivery
- Duplicate or erroneous payments
- Services not rendered as described
- Failed transactions per Electronic Transactions Act
Refund requests must be submitted within 14 days with supporting evidence.
6. Data Protection
6.1 Compliance
We fully comply with Data Protection Act, 2012 (Act 843) requirements.
6.2 Your Rights
You have the right to access, correct, and request deletion of your personal data.
7. Legal Compliance
7.1 Labour Act Adherence
Our model operates within Labour Act boundaries:
- Free job application access for all candidates
- Premium fees for optional enhanced services only
- No employment placement fees charged to candidates
7.2 Governing Law
These Terms are governed by Ghanaian law. Disputes shall be resolved in Ghanaian courts.
8. Contact Information
Job Assist Ghana
Email: info@jobassistgh.com
Phone: +233 (0) 59-477-2550
Address: Osu, Accra, Ghana
For legal inquiries: legal@jobassistgh.com